Wednesday, November 26, 2008

answerable to the customer

This, I believe, is one reason why Pablo decided he wasn't right for the job. It seems to me there were fundamental differences of opinion about this topic within the upper echelon. But that's just me looking upward.

The biggest problem with these sort of claims is that the terms are always murky. Ask students if they want a robust and stable wireless network. They say yes and leave their laptops at home, opting instead to position for limited machines in the clusters.

"Technology" continues to mean something very different to our students. Each year (each week?) the term encompasses more than instructors, researchers, and technologists can effectively process. What you're left with is a gap between expectation and reality. I don't know that the gap can ever be closed.

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